VTsIOM commissioned by the Higher School of Economics conducted an analysis of financial literacy. The survey was conducted in late 2009, was interviewed 1600 people in 140 settlements of Russia. The study found that when purchasing financial services 54,4% of respondents read the contract carefully, clarify all misunderstandings, and only then it is signed. 28,9% of respondents read the contract, but the sign, even if there are questions to him. Another 11,5% of respondents sign a contract without reading it. About 5% were undecided on the issue.

The greatest danger to careless consumers are credit agreements, especially with express loans, processing of credit cards and car loans as these loans are processed quickly and the borrower is not always have time to grasp the meaning of contract terms, said chairman of the International Confederation of Consumer Societies Dmitry Yanin. “Banks tend to include terms in contracts is obviously disadvantageous to the borrower, such as going to court at the place of registration of a bank, the possibility of a unilateral rate increases, the calculation of disproportionate fines – continues Mr. Yanin .- In addition, these conditions are prescribed implicitly small print or hard to understand consumer language “.

It matters included in the treaties listed above conditions have resulted in numerous proceedings Rospotrebnadzor and other agencies that protect consumers, with the banks. As a result of these proceedings reached the Supreme Arbitration Court (IAC), which recognized the inclusion in contracts the possibility of a unilateral increase the bank rates on loans, dealing with disputes with borrowers in court at the location of the bank and pay a fine (penalty) for late payment of principal and interest illegal.

Because today published only the operative, and not part of the argument, ruling Presidium, bankers are reluctant to give up lucrative for themselves the conditions of contracts. “Identify any specific actions will be possible only after studying the reasoning in the decision making and the banking community consensus on this issue in the light of changing judicial practices”, – said the director of the directorate of legal support for OTP Bank Julia Oreshkina. According to the vice-president of Nomos Bank Tyantova Alexander, the bank intends to fully perform the ruling Presidium since the publication of its full version.

Given the position of the banking community, while borrowers need as closely as possible examine credit agreements and renounce the acquisition of services, if any conditions are not satisfied with them, advises attorney NPKA Lawyers capital “Paul Lambrou. “Today, all customer relationships with the Bank is governed by contract rather than the current legislation, – said Dmitry Yanin .- As long as the order of consumer credit is not clearly established in law, citizens must be especially careful study document to be signed”.

No tags