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Defective credit card owner has brought 40 000 rubles
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decision Novgorod district court upheld the Court of Nizhniy Novgorod region, BSGV should pay 70 100 USD. client-Nizhny Novgorod, said the representative of the plaintiff, Director of Legal Consul Vladimir Gotlib. Compensation for moral damage amounted to 40 000 rubles., An additional 20 000 rubles. – penalty (in favor of the state of the law on consumer protection), 10 100 rubles. – legal costs. Nizhny Novgorod top manager of international company, who asked not to call a name in the press, in late 2008 laid on the newly opened account 10 000 euros, said Gottlieb. In January 2009 the plaintiff and his family went to France, but use a plastic card BSGV failed due to defective in the production of magnetic stripe cards.
few days the client BSGV conducted telephone negotiations with the Support Center cardholders, there is proposed to solve the problem to come to the bank office in Nizhny Novgorod, said Gottlieb. According to him, it was impossible, so we had to save and borrow from French friends. Bank has violated the right to freely dispose of the depositor’s own money “, – said the lawyer. Back in the Lower, the customer demanded compensation from the bank out of court. The bank pleaded guilty, but refused to pay, “says Gottlieb.
Bank representative confirmed the decision of the court, but refused to comment until the preamble. Get the comments in court failed. The court also knock off part of the claim: the plaintiff demanded 490 000 rubles. non-pecuniary damage and compensation 30 000 rubles. cost of a representative. Bankers interviewed did not comment on the situation, which came BSGV. “We were able to replace the defective card anywhere in the country, but not abroad, it would force majeure” – recognizes the manager of one of the largest Russian banks.

