According to the rating Bank24.ru one of the three leaders, providing the highest quality services to clients. It is noteworthy that the level of service Bank24.ru surpassed all Yekaterinburg banks participating in the rating, such as: SKB-Bank and UBRD, as well as federal: Alfa-Bank, Societe Generale Vostok, URSA-Bank and Sberbank.

«We are very pleased that the independent experts have praised the quality of our services and call us the most high-quality bank among the Urals. Platform to provide high service, we laid back in 2003, when the first bank in Russia, certified by international quality standards ISO 9001:2000. For us the customer – the most important value, so our task is to make him happy, and every day we are working in this direction, “- commented Irina Buyanova, director of marketing Banka24.ru.

To compile the rating analyst at the center were selected by 11 banks, most famous among the residents of the city of Ekaterinburg (according to a study conducted in September 2009). The study was based on the method of mystery shopping (Mystery Shopper) and for a more objective evaluation, all points of the banks have been visited 2 times. Secret shoppers evaluate the Bank’s office on four main blocks: greetings, style advice, consultation and appearance.

view the results of the study, here http://www.mpilot.ru/news/ 20781.html

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